# HeyBookMe

> The simplest class booking system for independent fitness and wellness studios in the UK.

HeyBookMe is a UK-based SaaS booking platform built for fitness studios, fitness teachers, and personal trainers. Studios and fitness professionals can manage classes and appointments, sell products, take card payments via Stripe, and automate booking confirmations, reminders, and waiting lists - all without technical setup. Free plan available, Pro plan available with a 14-day free trial - no credit card required.

## Key pages

- [Home](https://heybookme.app/): Product overview, features summary, pricing, and FAQ
- [Features](https://heybookme.app/features/): Full feature breakdown - online booking, payments, timetable widget, passes, waiting lists, automated emails
- [About](https://heybookme.app/about/): Company background, values, and UK focus
- [Contact](https://heybookme.app/contact/): Get in touch with the team
- [Support](https://heybookme.app/support/): Step-by-step help articles for all HeyBookMe features
- [Privacy Policy](https://heybookme.app/privacy/): How we handle data
- [Terms of Service](https://heybookme.app/terms/): Terms and conditions

## Pricing

- **PAYG** - Free forever. Booking page and timetable, Stripe payments, automated emails, fully automated waiting lists, basic reporting, basic standalone product sales, up to 500 bookings/month, single admin login. Small per-order platform fee applies; £1 minimum price on bookings and products. No subscription, no credit card.
- **Pro** - £27.99/month. Everything in PAYG plus class passes, credit passes, discount codes, customisable branded emails, advanced reporting, advanced products (downloadable files, hidden/private products), manual bookings, unlimited team members, no platform fees, no minimum prices. Up to 3,500 bookings/month (contact us for more). 14-day free trial, 1-month rolling contract.

## Support articles

Step-by-step help for using HeyBookMe. All articles are at https://heybookme.app/support/.

**Classes & scheduling**
- [Creating a class](https://heybookme.app/support/creating-a-class/): Add a class, set pricing and capacity, schedule as one-off or recurring weekly sessions
- [Class categories](https://heybookme.app/support/class-categories/): Organise your timetable with categories so clients can filter what they're looking for

**Customers & bookings**
- [Managing bookings](https://heybookme.app/support/managing-bookings/): View, create and cancel bookings, mark attendance, handle last-minute changes
- [Managing customers](https://heybookme.app/support/managing-customers/): View customer profiles, booking history, passes, and notes
- [Pass purchases](https://heybookme.app/support/pass-purchases/): View and manage customer pass purchases, see usage and remaining balance (Pro)

**Products**
- [Managing products](https://heybookme.app/support/products/): Sell products alongside your classes - one-to-one sessions, workshops, merchandise, gift vouchers, digital guides. Downloadable files, post-purchase content and private products on Pro

**Promotional tools**
- [Passes](https://heybookme.app/support/passes/): Create class passes (fixed count) and credit passes (balance-based) for your studio (Pro)
- [Discount codes](https://heybookme.app/support/discount-codes/): Create percentage or fixed-amount codes with usage limits and expiry dates (Pro)

**Emails & automation**
- [Managing emails](https://heybookme.app/support/managing-emails/): Configure and customise all automated emails sent to clients
- [Class reminders](https://heybookme.app/support/class-reminders/): Set up pre-class reminder emails to reduce no-shows
- [Rebooking reminders](https://heybookme.app/support/rebooking-reminders/): Automatically nudge clients to rebook after attending a class
- [Waiting lists](https://heybookme.app/support/waiting-lists/): Clients join the waiting list when a session is full and everyone waiting is emailed the moment a place opens up

**Booking experience**
- [Hosted page & embedding](https://heybookme.app/support/booking-site/): Share your HeyBookMe booking page or embed the timetable widget in your own website
- [Customer data fields](https://heybookme.app/support/customer-data-fields/): Choose which fields to collect from clients at signup and booking

**Your account**
- [Your profile](https://heybookme.app/support/your-profile/): Update your name, email address, and password
- [Organisation details](https://heybookme.app/support/organisation-details/): Manage your business name, logo, branding, booking rules, and contact details
- [Managing your team](https://heybookme.app/support/managing-your-team/): Invite team members and manage their access (Pro - unlimited members)

**Payments & billing**
- [Connecting Stripe](https://heybookme.app/support/connecting-stripe/): Link your Stripe account to start accepting card payments at the point of booking
- [Managing your subscription](https://heybookme.app/support/managing-subscription/): Upgrade to Pro, view billing history, update payment method, or cancel
- [Platform fees](https://heybookme.app/support/platform-fees/): How PAYG platform fees work and how they differ from Stripe transaction fees

## Company

HeyBookMe is a trading name of Ademti Software Ltd, registered in England & Wales (No. 09426060). Based in Carlisle, UK. Contact: support@heybookme.app