Classes & scheduling

Creating a class

Add a new class, set pricing and capacity, and configure one-off or recurring schedules.

Class categories

Organise your timetable with categories so clients can filter what they're looking for.

Customers & bookings

Managing bookings

View, create and cancel bookings. Mark attendance and handle last-minute changes.

Managing customers

View customer profiles, booking history, passes, and add your own notes.

Pass purchases

View customer pass purchases, adjust balances, extend expiry dates and issue refunds.

Promotional tools

Discount codes

Create percentage or fixed-amount discount codes with usage limits and expiry dates. Pro plan feature.

Passes

Create and manage class passes and credit passes for your studio. Pro plan feature.

Emails & automation

Managing emails

Configure which automated emails are sent and customise their content on the Pro plan.

Class reminders

Set up pre-class reminder emails so clients never miss a session.

Rebooking reminders

Automatically nudge clients to rebook after a class when they haven't yet scheduled their next one.

Booking experience

Hosted page & embedding

Share your HeyBookMe booking page or embed the timetable widget in your own website.

Customer data fields

Collect extra information from clients at the point of booking with custom form fields.

Your account

Your profile

Update your name, email address, password and notification preferences.

Organisation details

Manage your business name, logo, contact details and booking page settings.

Managing your team

Invite team members and manage their access to your HeyBookMe account. Pro plan feature.

Payments & billing

Connecting Stripe

Link your Stripe account to start accepting online payments at the point of booking.

Managing your subscription

Upgrade to Pro, view billing history, update your payment method or cancel your plan.

Platform fees

How platform fees work on the PAYG plan and how they differ from Stripe transaction fees.

How can we help?